Home > Educational Leadership, Higher Education, Teaching & Learning > The Human Factor: Communicating to Every Audience

The Human Factor: Communicating to Every Audience

By Mary Arnold

“Thinking about the communication styles of your students is one more way to understand how the learner experiences a lesson, and how to keep people engaged so they can finish the course and use the information.”

Organizations often use behavioral assessments, such as the DiSC model, to ease communication between individuals and teams. By making individuals aware of the patterns and biases inherent in their communication styles, such assessments can shed light on how people with different styles might interpret what you have to say.

But despite the fact that training is usually a more formal communication with a larger audience, the DiSC model can still be useful for framing and organizing content. These assessments, after all, are designed to account for all personalities that fall in a normal range, so understanding the categories, largely means understanding the value your audience is likely to place on various styles of communication.

For those unfamiliar with DiSC, the model describes four communication styles: Dominance, Influencing, Steadiness, and Compliance. Individuals communicate using a combination of the styles, but they tend to feel most comfortable with one or two of them.

Continued at: http://wp.me/p11BlP-F6

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