Making the hard calls: Balancing heart and head
One of the biggest challenges facing any administrator is making the hard calls. Some big decisions can be managed by the faculty, such as curriculum changes, but others reside solely with the person in the administrative role. I originally thought going into this role that these decisions would come along sparingly. Instead, I have found that challenging decisions occur often! They are required throughout the different spheres of academic life: tenure and promotion approvals, hiring and firing decisions, student academic (or non-academic) reviews, budget allocation, personnel management, etc.