Home > Educational Leadership, Higher Education > How Surveying Campus Personnel Helps You Better Serve Your Students

How Surveying Campus Personnel Helps You Better Serve Your Students

By Julie Bryant

Many campuses have regular assessment plans that focus on student satisfaction. Certainly capturing and documenting student satisfaction is a key variable for accreditation activities, strategic planning, and retention efforts. However, by adding an assessment of the perceptions of your campus personnel, you can gain valuable insights into the priorities of your faculty, administration, and staff regarding the student experience.

As I work with campuses on their assessments, we have found capturing the perceptions of campus personnel can provide context for student perspectives and can prepare campuses for positioning the data received from students as findings are presented on campus. These administrator, faculty, and staff perceptions may be directly and indirectly communicated to students through day-to-day interactions. This data can help you to know if campus personnel will be surprised by the student data or if the area has already been identified as a challenge.

Continued at: http://blog.noellevitz.com/

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