Are You Meeting All Five Moments of Learning Need?
By Conrad Gottfredson & Bob Mosher
Think about how your organization is approaching training today. Are your sights squarely on the moment of apply, when people are in the workflow performing the work of the organization?
In the past we might have been able to ignore this vital moment and still somehow stumble into successful on-the-job performance. The nature of the world today simply won’t let us do that. It demands that we turn our attention to the workflow and deliver the support employees need to not only be competent at their work, but to also sustain that competency in an ever-changing environment.